Please be advised that the Nokia Extranet Portal supporting Alcatel-Lucent products and services will be impacted by system maintenance scheduled for:

Start: Sunday 19-November-2017 02:00 EST
  End: Sunday 19-November-2017 14:00 EST

The following areas are currently unavailable during the scheduled maintenance period:

• My Extranet
• OnLine Customer Support (OLCS) Home Page
• Order Managerment
• Partner Portal
• Supply Chain Portal

The following areas are accessible during this scheduled maintenance period; however, site navigation may be limited:
If not logged in, click the desired link to return to the login page and enter username & password.
If already logged in, click link to access the application directly.

OLCS Applications Alerts ask AL Knowledgebase CARES Ticketing & Repair Documentation Product Change Notices (PCN) Services Collaboration Software Downloads (ALED) Software License Keys (including LKDI & ASLM) Wireless AMPS/PCS

Partner Applications Invoice Status for the USA Order Status Tool for the USA Price Tool for the USA Co-Marketing Platform Deal Registration

Other Applications Product Support Portal Training

Support Alternatives:

For technical and emergency support on your Nokia products, please contact your local support team. If you do not know the number, please refer to the
Product Technical Support Contact Information.

iCare Web Support:
Direct Dial: +1 630-224-9000
Freephone: +1 866-582-3688, Prompt 7 (inside the United States)
iCare@nokia.com

Nokia employees:
Please contact your local IT Help Desk or the Global Service Desk for support.